FAQ

How do I place my order?
Select your product, add to cart, and proceed to checkout.
Can I modify my order?
Yes, please contact support within 1 hour of ordering.
Can I cancel my order?
Orders can be cancelled before they are shipped.
How long does delivery take?
Typically 3–7 business days.
Can I change the shipping address?
Yes, before dispatch. Contact support ASAP.
Do you ship internationally?
Currently we only ship within [your region/country].
How do I return a product?
Visit the Returns section or contact support.
When will I get my refund?
Refunds are processed within 5–7 business days.
Is exchange possible?
Yes, within 7 days of delivery if the item is unused.
How do I create an account?
Click "Login" and then "Create Account."
How can I reset my password?
Use the "Forgot Password" option on the login page.
Can I see my order history?
Yes, go to your account dashboard after logging in.